Non-discrimination Notice

Discrimination Is Against the Law

Urgent Care Clinic complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Urgent Care Clinic does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters in a timely manner
Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters in a timely manner
Information written in other languages

If you need these services, please notify the staff upon your arrival to the facility. Due to the nature of our business as a walk-in facility, in instances when an onsite interpreter is required, the company will make every effort to provide the interpreter within one to two hours when reasonably possible.

If you believe that Urgent Care Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Urgent Care Clinic compliance department via phone (215) 754-0033 or email [email protected]. You can also file a complaint to the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal http://www.hhs.go or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)